订房部
电话: +7 (495) 032-00-78
+7(495) 070-80-88 电子邮件 : citycomforthotel.office@mail.ru

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BREAKFAST

Breakfast is served from 8-00 to 10-00 am. In some hotels we deliever it to your room. The menu is designed based on our guests preferences and requests. Full menu is available on our website in the Useful Info section.

Wi-Fi

Wi-Fi is available in all our hotels. We use signal amplifiers to make it steady and consistent throughout the entire hotel building. Wi-Fi access is included in the room rate. 

TICKETS

Please ask the reception for help if you need to book your air or train tickets online, find connections and build complicated routes. We will be happy to be of assistance!

 

PARKING

We have an onsite parking in all the hotels (except for Bulgakov Apartments). Please mind that parking space is limited and therefore is subject to availability. Preliminary booking is required and additional fees apply! Please contact the reception to inquire about parking availability and to make a reservation.

 

PETS

You can bring your pet along. Small pets up to 10 kg only. Additional fee of 1000 RUB per pet per night applies. Also you need to make a damage deposit of 5000 RUB. It will be returned at the check-out after the room inspection. 

 

LUGGAGE ROOM

Luggage room is available in each hotel. You can leave you luggage on the check-in and check-out day free of charge. The room is secured with the lock and is under video surveilance 24|7. If you wish to leave your luggage past the check-out date or prior to the check-in date – additional fees will apply.

 

MINI-MARKET

You can buy snacks, soft drinks and toiletries at the receptin. Please inquire at the front desk for availability and prices.

 

DAILY CLEANING

We clean your room daily – emptying your trash baskets, mopping the floor and replacing used towels. After 3 days of your stay we will change your bed sheets and clean your room thoroughly, including bathroom. You may require cleaning more often if you wish, but in this case additional fees will apply.

 

VALUABLES DEPOSIT

We have a safebox available at the reception which can be used for safekeeping of your valuables. Only sealed A4-size envelopes are accepted for safe-keeping. Please inquire at the front desk for details. The service is free of charge. 

 

LAUNDRY SERVICE

You can laundry your personal clothes while staying in our hotels. We do not accept silk or woolen items for laundry. Service fee depends on the amount of clothes and urgency. Please inquire at the reception for fees and timelines.

 

VISA SUPPORT

You don’t need a special invitation letter from a Russian citizen (organization) these days to apply for your visa. All you need is a valid and fully paid for hotel reservation. To make your booking please hit the BOOK NOW button or contact our reservations at +7-495-070-80-88

TAXI

To order taxi please inquire at the front desk to find out the costs for your travel. Once the price and route are confirmed, the receptionist will book you a taxi. The service if free – you pay for your trip only as per the carriers fees and charges.